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Communication IT Solutions


Providing IT platform at the core of marketing solution with cooperation from Dentsu Group. We would support the platform era of new communication by connecting companies, media, and consumers.


  Business Functions


  • CRM
    •  iPlass

      • Touted as the next generation of marketing platforms, iPLAss is composed of the development framework and several functions for B2C business. Besides featuring a development framework "iPLAss Framework", which guarantees flexibility, it also offers ready to use B2C modules which come with comprehensive functionality, including cost reduction and short implementation period capabilities.

      •    Features & Benefits
        • - Best solution for complex marketing data management.
        • - Enabled to interface with your existing marketing systems and business applications.
        • - Variety of ready-to-use components for marketing needs.
        • - One-stop CRM solution.
        • - Made by Java, thus enabling iPLAss to run at any environment.
        • - Flexible choice of either on-premise or cloud environment.
        • - Business Intelligence and BigData analysis function.
        • - Linkage to preferred Business Intelligence tools is possible.
        • - High speed data analysis engine (Hadoop) which enables huge quantity of customer data analysing.
        • - Multi-tenant & Shared Tenant support.
        • - Logic customisation.
        • - DB, Version, User, Email and Authority management.
        • - Web API creation.
        • - Access B2C modules such as membership, point, sales, product, FAQ and inquiry management.
        • - Access to CRM modules such as web questionnaires, email marketing, sales trend analysis and consumer characteristics analysis.
    •  SFDC
      • As the No.1 Salesforce solution partner in Asia, we offer a variety of SFDC related services including build-from-scratch development to re-vitalize consultation/customization, and maintenance services. We are able to work closely with you to provide the most optimized and effective SFDC solutions for your business.

      •    Features & Benefits
        • - Certified Salesforce Solution Partner.
        • - Distributing Salesforce Licences.
        • - Consultation, development, implementation.
        • - Salesforce revitalising consultation and customisation.
        • - SFDC Service Package (hourly basis maintenance service).
        • - Outsourcing of SFDC administration works.
        • - Extensive range of products (everything you need to grow your organisation).
        • - Users can benefit from the rapid scalability when deploying Salesforce solutions.
    •  VOC : Voice of Customer
    •  Digital Signage
    •  SMART System
    •  BCP
    •  Chameleon Code
    •  IT Facilities Infrastructure
      •    Features & Benefits
        • - Desktop equipment deployment & installation service (PC, printers, fax, etc.).
        • - Telephone, video, webcam or teleconference setup.
        • - Licensing Microsoft , Adobe , ETC.
        • - New Office Setup.
        • - Office Relocations.
        • - Firewall, Web contents filtering, Anti-Spam, End-point security.
        • - Backup solutions.
        • - Router.
        • - Cable installation.
        • - Setup computer networks & connections.
        • - Procurement of hardware & software.
        • - Virtualization Solution (Vmware , Hyper V).
        • - DATA store & Protect Solution.
  • Event Support
    •  CocoMarketing (iPad Questionnaire)
      • With advanced and flexible features, Coco Marketing is the perfect tool for powerful analysis and reporting of questionnaires/surveys results as well as instant summary of results. Replacing paper questionnaires, it is one of the simplest questionnaire/ survey solutions and can be installed and accessed on the iPad easily. Users can simply create enjoyable questionnaires with dynamic content and process data on real-time basis.

      •    Features & Benefits
        • - Easy and ready to use iPad solution.
        • - Intuitive user interface for easy implementation.
        • - Real-time data processing.
        • - Create fully customisable questionnaires/surveys that meet your needs.
        • - Allow users to engage participants with visual and interactive questions.
        • - Collect replies anytime, anywhere.
        • - Users can conduct a research among event visitors and quickly analyse results on the spot to reflect the success of an event operation.
        • - Rich graphical analysis.
        • - Unlimited number of questions as compared to other available solutions.
        • - Helps increase the accuracy of questionnaire conducted by research companies.
        • - Allows collection of personal information from event visitors.
        • - Video / image questionnaire.
        • - Survey designers can select from a variety of questions types such as SA, MA, numeric, FA and Conditional.
        • - Survey designers can choose from single row to triple row questionnaire layouts.

 

 

 

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