Vuforia Chalk
EXPERT SUPPORT AT SCALE WITH AR REMOTE ASSISTANCE
Quickly scale problem-solving guidance, support and expertise to your factory operations & service teams with augmented reality. Vuforia Chalk is a powerful collaboration and communication tool for your organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges.
Vuforia Chalk combines advanced augmented reality (AR) with real-time communications to connect a field technician with an expert so that the expert can see and discuss the situation in the field. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects, allowing the expert to guide the technician through a process, step-by-step. With more accurate annotations, experts and technicians spend less time resolving issues, increasing operational productivity and efficiency. Vuforia Chalk delivers faster resolution without the time and expense of expert travel or repeat technician visits.
WHY VUFORIA CHALK?
Reduce Operational Costs:
Giving frontline workers access to real-time AR support from your most experienced team members reduces the time it takes to repair or resolve, without the travel costs.
Faster Technician Training:
Remote mentoring of new technicians via modern digital learning methods effectively transfers the knowledge of more experienced workers, so everyone on the team can be an expert.
Improve Service Quality:
Both expert and technician can accurately markup live views to highlight details or guide solutions. Annotations stick where drawn, so ad-hoc instructions are precise.
Market-leading AR:
The Vuforia platform from PTC is the industry leader in Augmented Reality technology.